![]() ![]() Provide me with the Regional Representative for Ford for the St. January 12th was a fine time to tell me, the customer about what should The situation before customer gives you the ok to fix a problem. Cardinal Ford "PLEASE" inform the customer up front of Not agree to pay $1861.51 to test and see "IF" that's the problem toįix my vehicle. Option would be to replace the entire engine. ![]() Would have told me those are the steps taken to see if taking my engineĪpart would fix the problem. So, ***** explained to me today January 12th 2022, that she Have $1861.51 to pay anyone just to check if this fixes my vehicle Order of steps to take to see (IF) this would fix my vehicle. No one at Cardinal Ford mention that to fix this problem there is an The $1861.51 that I payed was just the 1st step in fixing the problem. Told me on January 3rd when I gave the ok to perform the repair that Needed to put the manifold back together again would fix the checkĮngine light and the oil lamp indicator problem. ***** on January 3rd told me that replacing the parts of VT Solenoid andĪnti-Freeze flush and Oil change along with several gaskets that are What Sam is telling me is the order of troubleshooting the problem. Point ***** the service manager came into the conversation and stated Replacing more parts to see if that fix the check engine light. Which would involve taking engine apart again and Sam, the technician came out to meetĪnd talk with me and explained that since this repair from January 7thĭidn't fix the problem, Cardinal Ford would have to go to next step in Told me that the situation was to hard to explain and she would have the Me with any update of findings from January 10th. January 12th I drove toĬardinal Ford to check on my 2012 Lincoln MKT because no one had called I only need 2, one for each side of hood. The struts are to support the hood when hood is IĪlso spoke with ***** about a double charge on my invoice for 4 Strutsįord part number ******. Service order, they would work from the current work order # *****. To me with new service ticket and I was told I didn't need a new I asked if new service paperwork would be given Leave it and the technician would scan vehicle to see what's going on That my vehicle is reporting check engine light again. I explained to ***** & ***** in service department The garage after noticing the check engine light and turned vehicle off. I drove the car home and on January 8th the check engine lightĬame on again after starting my vehicle. Picked the vehicle up on January 7th after paying $1861.51 for the Phone call that vehicle had been repaired and road tested and checkĮngine light & oil lamp lamp didn't come on in dashboard anymore. ![]() I gave ***** the ok to do the repair work. With the amount of labor and parts the total cost would be $1840 before Steps would also be to drain and replace Anti-Freeze and oil change. As well the oil lamp fix would require replacing aīack pressure switch that a oil leak on it. Require engine manifold's to be taken apart to get to bank 1 and bank 2 ***** explained theĪction needed to repair vehicle where to replace 2 VT Solenoids, which ***** with a diagnostic report of P0016 findings. On January 3rd I was contacted by service rep My 2012 Lincoln MKT Ecoboost engine was taken to Cardinalįord on January 1st 2021 for check engine light and oil lamp indicator ![]()
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